Announcements

Our factory staff will be taking a well-earned break over the Christmas and New Year period. During this time, if you place an order for a product that is on backorder or currently out of stock, your order will be shipped between 20^th – 26^th January. If your chosen item is unavailable, we will contact you to discuss alternatives, such as selecting a different colour or confirming if you’re happy to wait until our factory resumes operations.

We truly appreciate your support and understanding. From all of us at Mortels, we wish you a Merry Christmas and a Happy New Year!

 

We are closing our stores for select dates over the Christmas and New Years Holidays. Please check our Location and Hours page to see when our stores will be open. Merry Christmas and Happy New Years!

 

Please note the following; $15 flat rate shipping does not apply to Car Seat Covers or Bed Underlays and parcels weighing over 4kg. Shipping is calculated for these items based on weight and delivery location.

 

Backorders are in production up to 7 business days for uggies and slippers (unless item description specifies otherwise). Other products a little longer, up to 14 business days (unless item description specifies otherwise). Thank you for your patience and understanding. The short wait will be worth it!